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Frequently Asked Questions

We hope you find these answers to the most common questions we receive helpful - and please don't hesitate to contact us if you can't find the answer you're looking for!

Are There Additional Fees

We are a ‘full service’ gym, and do not charge extra fees for our full suite of services which includes child minding, group fitness classes and 24/7 access to our facilities!

 

There are no joining or cancellation fee's!

 

The only additional cost involved is a one-off charge for the access card.

 

 

Child Minding

There will be a period each weekday morning and afternoon of no less than 3 hours, in which child minding services will be available.

 

There is no additional cost involved, and to help ensure that the service is fairly available to all members, you will be required to book on the day, and for a period of no more of 1 hour.

 

The minimum age is 3 months, and the maximum is 12 yrs with a range of activities available to engage all ages.

What Assistance Will I Receive

As part of your membership, our trainers will discuss with you your personal fitness goals, your time commitment, as well as any specific challenges or medical issues you may have to provide you with a personalised program (and in some cases we may also engage with your health care professional).

 

We will show you how to safely and effectively use the various facilities, and are happy to offer advice on technique, alternative excercises and diet/supplements to help facilitate your personal fitness goals.

 

If you feel like you could benefit from some additional support, then we would encourage you to discuss the matter with one of our friendly staff, and consider engaging one of the excellent Personal Trainers operating on site!

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